665.00 €/tone

Terms and Conditions

Welcome to the SodaCaustic.eu website.
Please read these Terms and Conditions carefully before using this site or placing an order. By accessing and using the website, you agree to these terms.

1. General Provisions

This website is owned and operated by [Company Name].
All materials published on the site – texts, images, logos, trademarks and other information – are protected by copyright and related rights laws. Their copying, distribution or use without explicit written consent is prohibited.

2. Products and Information

Soda Caustic provides information about its products, including caustic soda flakes (NaOH), for informational purposes only.
We strive for accuracy and timeliness of the content, but we are not responsible for accidental technical errors, inaccuracies, or temporary lack of access to the site.

The chemical products offered by the company are intended for industrial use only. Customers are required to read the safety instructions and ensure proper storage and use.

3. Orders and Payment

Orders can be placed online, by email, or by phone.
After submitting an inquiry, a company representative will confirm availability, price, and delivery terms.
Product prices do not include VAT, unless otherwise stated.
Payment is made by bank transfer or other contractual method between the parties.

4. Delivery

Delivery is made to the address specified by the customer via courier or Soda Caustic transport.
The delivery time and conditions are specified individually.
The risk of damage to or loss of the goods passes to the customer at the time of their transfer to the transport company or upon receipt.

5. Returns and Complaints

The return and refund policy is described in detail on the separate “Return and Refund Policy” page.
In the event of damaged, incorrect, or incomplete delivery, the customer must notify the company within 48 hours of receiving the goods.

6. Responsibility

Soda Caustic is not responsible for damages resulting from improper use, storage, or transportation of chemical products.
The user is obliged to comply with all safety instructions and applicable regulatory requirements when working with the product.

7. Confidentiality and Protection of Personal Data

When processing personal data, the company complies with all requirements of applicable Bulgarian and European legislation (including Regulation (EU) 2016/679 – GDPR).
More information can be found in the “Privacy Policy” section.

8. Changes to the Terms and Conditions

Soda Caustic reserves the right to update these Terms and Conditions without prior notice.
All changes will be published on this page and will take effect from the date of publication.

9. Contact

For questions related to these Terms and Conditions, you can contact us at:
Email: [Your email]
Phone: [Your phone]
Address: [Your address]

© Soda Caustic – All rights reserved.